I was
cleaning out my bookshelves the other day and came across my copy of "How
to Win Friends and Influence People."
Written by Dale Carnegie in 1936, it is the true definition of a
classic. The ideas it shares are still
true today, only now they are backed up by research.
In
previous blogs I discussed how the primacy effect coupled with repetition can
lead people to believe that fake news is true.
And that one way to combat the misperception is to create fear that the
belief is harmful. (Lehrer, 2018)
But
before you can do that, you first have to connect. Because someone can't relate to you emotionally
if they don't like you.
Myers-Briggs
tells us that ~60% of people care more about relationships than tasks. And since even moderate "T's" care
about relationships to some extent, it is safe to assume that
"liking" is important to most people these days. (MBTI)
So what
makes us like someone? Robert Cialdini
says: We like people who are similar to us, who pay us compliments, and who
cooperate with us. (Cialdini, 2012)
That's
where Dale Carnegie's advice kicks in.
It all starts with showing an interest in the other person and asking
questions. Once you do, you can find
common ground and begin establishing a rapport.
One
tip from me - hard core task people tend not to care about similarities or flattery,
but they do care a great deal about cooperation since it will help them to
achieve their goals. So the next time
you are trying to persuade, connect first, possibly by cooperating on a task
and then see how you do.
Good
luck!
Carnegie,
D. (1936) How to Win Friends and
Influence People. Retrieved February 22, 2018, from
Lehrer,
P. (2018) Prof. Lehrer's Blog. Retrieved
February 22, 2018, from
The
Myers & Briggs Foundation. (2001) How frequent is my type? Retrieved February 21, from
Cialdini,
R. (2012, November 26) The Science of Persuasion. youtube.com. retrieved February 22, 2018, from https://www.youtube.com/watch?v=cFdCzN7RYbw
No comments:
Post a Comment