Thursday, January 25, 2018

How do you change a perception? Fear



In the past few weeks I have been discussing how lies can become truth.  All it takes is getting your message out there first and then repeating it often enough. 

Once someone believes that message, new information that contradicts it does not change that belief.

So how do we persuade someone to change their mind?  Start by remembering that all decisions are emotional.  Here's a previous blog about that subject...


And fight emotion with emotion. 

 Just ask the health care providers who are trying to convince the anti-vaxxers that MMR shots don't cause autism.  Telling believers the truth - that both the researcher and the research has been totally discredited, has not been effective in persuading them to vaccinate their children.

But, if we understand their perspective, validate their concerns, and then relate to them on an emotional level showing the harm that people suffer when they believe lies, we might be able to convince them to reconsider their stance.

And in fact, using that approach did yield some success.  Specifically, sharing stories from parents whose kids almost died and photos of sick children with ugly rashes resulted in a more favorable perception among those who were not adamantly against vaccines.  (Pinker, 2016)

Unfortunately, those who were strongly against vaccines, simply saw the stories and photos as supportive of their belief  (Kupferschmidt, 2017)

So the bottom line is if you are trying to overcome a misperception, your approach needs to be emotional, not rationale.  And then maybe you can overcome the influence of the primacy effect and cognitive dissonance.  Or maybe not.


Pinker, S. (2016, March 9)  The Peril of Ignoring Vaccines - and a Solution. wsj.com.  Retrieved January 25, 2018, from  https://www.wsj.com/articles/the-peril-of-ignoring-vaccinesand-a-solution-1457537743

Kupferschmidt, K. (2017, April 27)  Can skeptical parents be persuaded to vaccinate?  sciencemag.org.  Retrieved January 25, 2018, from http://www.sciencemag.org/news/2017/04/can-skeptical-parents-be-persuaded-vaccinate

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