According to InfoScout.com, a national dollar store chain
has identified Gen Z's (under 24) and Baby Boomers (55-64) as their primary
customers.
The article then goes on to point out that while aluminum
foil is only a dollar at the dollar store, the box you buy contains 27 square
feet of product.
In contrast, at a well known big box store, you can get 75
feet of foil for $2.08.
That means that you are paying 3.7 cents per square foot at
the dollar store, versus 2.7 cents per square foot at the big box store. A premium of 37%.
Interestingly enough, when this fact was pointed out to the
dollar store fan (a Boomer) and then he was asked where he would buy his foil,
he responded "At the dollar store."
When asked why, he replied "Because it is a dollar."
What's
going on here? What have we learned
about consumer behavior that can explain going to the dollar store in the first
place? Why are Gen Z's and Boomers more
likely to shop at the dollar store? Why
did the person keep going to the store despite the evidence presented? Would another approach have been more
successful in persuading him to shop elsewhere?
Which one and why?
Stone,
J. (2017, November 7) Boomers As
Value-based Consumers. mediapost.com. Retrieved November 8, 2017, from
https://www.mediapost.com/publications/article/309858/boomers-as-value-based-consumers.html?utm_source=newsletter&utm_medium=email&utm_content=headline&utm_campaign=106027&hashid=qPjrjs2d4CzuoIyymSYheeVOsxs