Wednesday, November 21, 2018

Will Tide's new packaging bring in more Millennial users?


Packaging matters.  Just ask Tropicana.  Their repackaging attempt in 2009 was an epic failure - costing them $33 million before they returned to the old package design.  The problem?  Consumers couldn't recognize their favorite brand and thought they were looking at a generic product.  


And all the products in the line looked the same, so a red grapefruit juice lover like me thought they were sold out when I surveyed the shelf.

The fact that Tide has maintained their traditional colors is a plus in terms of shelf recognition.
 


What they did do was go from a traditional plastic container to a "wine box" format.  Hmmm.  

The new box is more environmentally friendly as it is 1. easier to ship and takes up less space in trucks, and, 2. uses 60% less plastic.  Of course the internet had a field day with it - you can check some of the comments in the article. (Donaghey, 2018)

Presumably the rationale - other than packaging and shipping cost savings - is that Millennials, given their avowed preference for environmentally friendly products, will now embrace Tide, despite the fact that it is a premium priced product.

There may also be a side game.  The introduction of Tide Pods actually reduced sales of detergent because most people were using too much when they measured themselves.  So I can't help but wonder if this isn't a way to get consumers to start using more detergent again.

So what do you think?  Will Millennials be impressed by the new packaging?  Will they pay a premium price for detergent again?  And use more?  Will the new packaging be just as dangerous for children as the pods?  What about you?  Will you buy Tide?  Have you paid more for a product that aligns with your values?  Which ones and why?


Donaghey, R. (2018, November 12)  Oh Good, Tide's New Packaging Looks Exactly Like Boxed Wine.  vice.com.  Retrieved November 20, 2018, from

Wednesday, November 14, 2018

Will you enter Yellow Tail's Super Bowl contest? And then will you buy their wine?


For their "Tastes Like Happy" campaign, Yellow Tail wine has launched a contest, asking fans to shoot and share six-second videos of what makes them happy.  The videos posted on Instagram or Twitter need to be tagged #tasteslikehappy and #yellowtailwineus or uploaded to the contest site by November 28, 2018.  And participants need to follow Yellow Tail on social media.

The grand winner will get a travel voucher worth $15,000 for a trip for two to a place anywhere in the world.  But, they will have to agree to share moments from the trip with the brand's 1.3 million social media fans.

The plan is to incorporate up to four seconds of consumer generated video, from two of the six- second entries, in the Yellow Tail Super Bowl ad.  The videos will also be showcased on the contest site.

Interestingly the brand cannot actually run nationally on the Super Bowl as Anheuser-Busch has exclusive rights in the alcoholic beverage category.  But they intend to execute a work around - running their commercial in 80 local markets during the game. 

Yellow Tail will also be running ads during January and February on iHeart Radio, YouTube and Buzzfeed.  And the campaign will include PR, in-store promotions, local activations and social sharing as well. (Lukovitz, 2018)

So what do you think of user generated video?  Do you watch more YouTube than Netflix?  Have you ever participated in a user generated video contest?  Will you participate in this one?  Assuming you don't participate, will this approach make you more likely to drink Yellow Tail?  Why or why not?


Lukovitz, K. (2018, November 13)  Yellow Tail Seeks UGC Videos For Third Super Bowl Outing.  mediapost.com.  Retrieved November 14, 2018, from https://www.mediapost.com/publications/article/327961/yellow-tail-seeks-ugc-videos-for-third-super-bowl.html?utm_source=newsletter&utm_medium=email&utm_content=headline&utm_campaign=111760&hashid=ybq2buULrntyGS6NfbELk0afrrI

Thursday, November 8, 2018

Have you purchased a product or service after viewing a video?


In a study by Brightcove & YouGov released this week, 85% of Millennials reported purchasing a product or service after viewing a video (versus 76% for all adults.)  And 66% of Millennials have engaged with a brand after viewing a video on social media (versus 53% for all adults.)   (Brightcove, 2018)

56% of Millennials said that video is more engaging than other forms of content versus 45% of consumers overall.  And, 46% say it's their preferred format versus 36% of all respondents. (Schultz, 2018)

So, what do you think?  Have you purchased something or checked out a brand online after viewing a video?  Where did you see the video?  What type of video was it?  Did it demonstrate the product or unbox it?  Or did it share stories?  Was it a recommendation from a Vlogger? Or something else?

Do you find video more engaging than other forms of content?  Why or why not?  How might your feelings be related to our discussions about persuasion techniques and personality type?  And why do you think both action and preference are higher for Millennials than other generations?


(2018, November 6) New Research from Brightcove Finds Video Content Impacts Product and Service Purchases, Particularly by Millennial Consumers.  www.brightcove.com.  Retrieved November 8, 2018, from

Schultz, R. (2018, November 6)  Millennials are High On Videos, Study Finds.  mediapost.com.  Retrieved November 8, 2018, from https://www.mediapost.com/publications/article/327667/millennials-are-high-on-videos-study-finds.html?utm_source=newsletter&utm_medium=email&utm_content=headline&utm_campaign=111693&hashid=7oLy6BQof_n8qnIdNuaNh1ONxl0

Wednesday, October 31, 2018

Twitter is thinking of removing its "Like" button. Good idea or bad?


Last week Twitter surprised investors by announcing strong 3Q earnings.  Revenue is up 29% versus last year.  But there was some unwelcome news as well.  It was the second quarter in a row that the company missed active user estimates, and monthly active users are down 1% versus year ago. (Castillo, 2018)

So it's not surprising that CEO Jack Dorsey is looking for a way to increase active monthly users.  What is a surprise is that the way he is considering doing it is by removing the like button.  The idea, which is meant to "improve debate," comes at a time when the company has been heavily criticized for abusive behavior by some posters and the spread of fake news. (Snider, 2018)

And it's the polar opposite of the approach many news sites have taken of eliminating comments altogether to limit trolling.

So what do you think?  Do you use the "like" button when you engage with content on social media?  Do you make comments?  Would you comment more if there was no "like" button?  Would it affect your participation in the site?  What do you think other people will do, and why?


Castillo, M. (2018, October 25)  Twitter stock soars after strong earnings beat.  cnbc.com.  Retrieved October 30, 2018, from

Snider, M. (2018, October 29) Twitter looking to remove "Like' button as a away to improve debate on social network.  usatoday.com.  Retrieved October 30, 2018, from

Wednesday, October 24, 2018

What's the secret to getting Millennials to recycle?


Given that Millennials have indicated a strong desire to support sustainable brands that are environmentally correct, it is interesting to note that while they "talk the talk," they do not "walk the walk."  In fact, the older you are the more you care about the environment and the more willing you are to back your feelings up with appropriate action.

Specifically, according to a Harris Poll of 2,000 U.S. adults, here's the percentage of people who regularly recycle in each age range:
·         65+: 54%
·         35 - 44: 43%
·         18 - 34: 33%

Clearly there's room for improvement across the board. (Leblanc, 2016)

Mary C. Long, a columnist from mediapost.com has a few suggestions.  She believes terms like "green" and "eco-friendly" conjure up images of folk singers and hippies and need to be updated. 

She suggests four messaging approaches to consider...
1.Save energy/money (LED lights)
2. Increase productivity (making a difference motivates employees)
3. It's good PR (consumer loyalty)
4. It's the future (states are banning plastic bags and bottles) (Long, 2016)

All interesting ideas.  How do you think people feel about being more environmentally responsible in their actions?  Do any of these approaches make sense based on that insight?  What about persuasive techniques?  Which ones do these messages use and will that be likely to make them more successful?

Last week I read about an interesting new idea.  It's a reverse vending machine, and it's being deployed in metro stations in Istanbul.  Insert a plastic bottle or aluminum can and credit gets added to your metro card.  They are also rewarding those with the largest number of recycled containers with free or discounted tickets to events such as the theater. (Yeginsu, 2018)

So what do you think about this idea?  Is it likely to be successful?  Why or why not?  How will its effects compare with the effects of the messaging options?


LeBlanc, R. (2016, September 9)  Recycling Beliefs Vary Between Generations, Says Study.  thebalancesmb.com.  Retrieved October 23, 2018, from

Long, M. (2016, May 19)  Marketing 'Green' To Fuchsia Verticals.  mediapost.com.  Retrieved October 23, 2018, from

Yeginsu, C. (2018, October 17) Istanbul Vending Machines Offer Subway Credit for Recycled Bottles and Cans.  nytimes.com.  Retrieved October 23, 2018, from
https://www.nytimes.com/2018/10/17/world/europe/istanbul-vending-machines-recycling-subway.html