Showing posts with label The Met. Show all posts
Showing posts with label The Met. Show all posts

Wednesday, January 10, 2018

The Met (maybe) proves that words matter.



Last week the Metropolitan Museum of Art announced that their $25 suggested admission price would be mandatory for non-New Yorkers.  Since they are dealing with a $15 million budget deficit they had to do something, but there's more to the story than that.

The museums original charter in 1893 mandated that "the public should be admitted free for at least 5 days a week and 2 nights," to the building, which the city owns.  A subsequent agreement between the city and the museum in 1970 allowed for a donation of a nominal amount from all visitors.

The rationale is that since the city owns the building and contributes $26 million to the annual budget, local visitors should get a break.  But, these days, 40% of visitors are from outside the US and an additional 24% are from outside NY state.  So that means only 36% of visitors are actually New Yorkers paying taxes to support the institution. (Deb, 2017)

It's also important to note that with this change, the city will be reducing their funding of the Met and reallocating the money to other less popular museums.  My guess is that this is the first step in transitioning the Met to a private non-profit partnership based on the Central Park Conservancy model.  It makes sense.  The Met is the fifth most popular museum in the world, so they can probably pull it off.

But back to the word change.  In 2013, a class action lawsuit was filed against the Met.  At that point the wording on their signs said: "Recommended Donation."   Settlement of the suit in 2016, resulted not in an end to the fee, but in a change in the way it was expressed.  Instead of "Recommended" the signs would be altered to read "Suggested." Changes were also made in the font size and placement of the words.

So how did these changes affect donations?  It's hard to say exactly since the only data that has been released is a comparison with 2005.  But in that time,  people paying the full admission price has declined from 63% to 17%. (Freeman, 2018)

The lawsuit got a significant amount of press, and travel apps now tell people all about free opportunities.  So those things no doubt contributed to the decline as well.

But at the end of the day, one has to believe that the word change played a significant part in the reduction of donations, proving that words do matter - perhaps more than we realize.  Choose yours with care.


Deb, S. (2017, May 14)  Would Fees at the Met Deter Visitors?  nytimes.com.  Retrieved January 10, 2018, from https://www.nytimes.com/2017/05/14/arts/design/met-museum-fee.html?_r=0

Lam, K. & Behr, K. (2016, February 27) Met changes fee signs to 'suggest' $25 ticket, rather than 'recommend.' pix11.com.  Retrieved January 10, 2018, from  http://pix11.com/2016/02/27/met-changes-fee-signs-to-suggest-25-ticket-rather-than-recommend/

Freeman, N. (2018, January 4)  Met to Charge Mandatory $25 Admission Fee to Out-Of-Towners, Ending 'Suggested' Rates. artnews.com.  Retrieved January 10, 2018, from

Friday, July 28, 2017

Note to The Met: It's all about the experience.



The Metropolitan Museum of Art, one of my favorite places on earth, currently has a $15 million deficit.  Last Sunday The New York Times solicited ideas from fans for "fixing" the problem.  So, I thought I would contribute some thoughts of my own. (Farago & Haigney, 2017)

Research shows that people who use their money to buy experiences are happier than those who use their money to buy things. (Blackman, 2014)  While people have been somewhat slow in accepting this reality, Millennials seem to be doing so in greater numbers than previous generations.  Perhaps because they are broke? 

Or maybe it's because on social media, experiences play better than things.  In an article in The Wall Street Journal about Mills and wine, one went so far as to say: "Maybe if the story was more interesting I would have liked the wine more." (Teague, 2015)

So, The Met needs to think about providing experiences that will make a good story - with photo ops.  They're doing fairly well on the former, with the "China Through the Looking Glass" exhibit as a prime example.  The mix of video with fashion was stunning.  So much so that I visited three times.  But the dramatic lighting made it hard to photograph, so I didn't share as many pics on Instagram and my art blog as I would have liked.  That's a missed opportunity.

Even if you don't want people to photograph the art, you can do set-ups within exhibits that encourage photography, similar to this one at AMC Kips Bay on 23rd Street.  


The bottom line is that your fans will help you find new ones if you let them.

One more thought.  It's interesting to hear what artists have to say about The Met's collection, but I suspect that more people would be interested in hearing what the celebrities who attend the yearly fashion gala have to say.  Surely some of them are actual fans of the museum.  


I can even envision visitors putting together a self-guided tour of their favorite celebrities favorite places - and taking a selfie or two along the way of course.



Think about it.




Follow-up:

My friend Doug saw this blog and forwarded this photo to me.  It was taken at the Kimbell Museum in Ft. Worth, Texas., when Paris Street; Rainy Day by Gustave Caillebotte was on loan from the collection at the Art Institute of Chicago  Apparently they had the same idea that I did.  They provided a life size copy of the painting with top hats and umbrellas and let people take pics.  Awesome.  Just like I thought it would be.



Farago, J. & Haigney, S. (2017, July 16)  Fixing the Met: Art Fans Speak.  nytimes.com  Retrieved July 28, 2017, from  https://www.nytimes.com/2017/07/14/arts/design/fixing-the-met-museum.html?_r=0

Blackman, A. (2014, November 10)  Can Money Buy You Happiness?  wsj.com.  Retrieved May 8, 2016, from  http://www.wsj.com/articles/can-money-buy-happiness-heres-what-science-has-to-say-1415569538

Teague, L. (2015, November 5) How Millennials Are Changing Wine.  wsj.com.  Retrieved July 28, 2017, from  https://www.wsj.com/articles/how-millennials-are-changing-wine-1446748945