These days most airlines charge their customers for checked bags. It's a way to raise prices while still advertising lower flight fees.
But as a result, customers attempt to avoid fees by using carry-on luggage only.
The net result -- nightmare boarding situations as everyone jockeys for limited overhead space.
In recognition of the problem, Delta is currently running a test in select cities inviting people to check their carry-on luggage for free. That's a savings of $30 for the first bag and $40 for a second.
But checking luggage isn't just about money. It's also about time. It takes time to check in the bag and time to pick it up on the other end. Not to mention the fact that some checked luggage does get lost.
Given that, do you think that waving fees will matter? Do you check luggage? Has your luggage ever been lost? Assuming Delta begins to offer free checked luggage will you favor them in your future airline selections? Do you favor Southwest Airlines now for the same reason?
Baran, M. (022, February 4) Delta Wants to Speed Up Boarding With This New Carry-On Trial. afar.com. Retrieved February 15, 2022, from https://www.afar.com/magazine/delta-tests-waiving-checked-bag-fees-to-reduce-carry-ons?
